Pulsafeeder's Engineered Products Operation (EPO), located in Rochester, NY is also the company headquarters.

PULSAFEEDER ENGINEERED PRODUCTS OPERATION
2883 Brighton-Henrietta Townline Road
Rochester, NY 14623
Tel: (585) 292-8000
Fax: (585) 424-5619
Hours of Operation: 8am - 5pm (Eastern US Time)
 
General e-mail (Administration): pulsa@idexcorp.com
For technical inquires for the Pulsa/Pulsar Series product lines:techsales.pulsa@idexcorp.com
For technical inquires for the Eco, Eastern, ISOChem, and Foster product lines: techsales.eefi@idexcorp.com
 

Technical Sales
Director of Customer Service	Karen Eisemann	(585) 292-8044
Technical Sales/Application Assistance
Environmental Market Team - All Product Lines
Environmental Market Manager	Matthew Sass	(585) 292-8016
Environmental Market Manager	Brian Schor	(585) 292-8021
Sr. Technical Sales Engineer	Valerie Sutton	(585) 292-8039
Sales Order Editor	Karen Parisi	(585) 292-8031
Documentation	Esther Elliott	(585) 292-8013
Submittals	Frank Valente	(585) 292-8025
Industrial & International Markets Team
Eclipse/Eco/Eastern/Isochem/Foster
Sr. Technical Sales Engineer	Valerie Sutton	(585) 292-8039
Technical Sales Engineer	Frank Valente	(585) 292-8025
Pulsa/Pulsar/Series M/OMNI
Technical Sales Engineer	Teresa Merrit	(585) 292-8054
Technical Sales Engineer	Joe Gonzalez	(585) 292-8078
Technical Sales Engineer	Meta Washington	(585) 292-8072
Order Entry
All Pump Orders	pumps@idexcorp.com
All Parts Orders	parts@idexcorp.com
Order Entry Assistance
Eco/Eastern/Isochem/Pulsa/Pulsar	Christina Hoffower	(585) 292-8027
Foster/Series M	Jessica Diaz	(585) 292-8115
Documentation
Drawings/Parts Lists/O&M	Esther Elliott	(585) 292-8013
Submittals	Frank Valente	(585) 292-8025
Order Status & Expediting	http://www.pulsa.net
Eclipse/Eco/Eastern/Isochem/Foster	Jackie Rogers	(585) 292-8102
Pulsa/Pulsar/Series M/OMNI	Lee Brooks	(585) 292-8058
Import/Export Administrator	Lisa Kendrick	(585) 292-8060
Shipping Coordinator	Donna Rachow	(585) 292-8121
Aftermarket Customer Service
Technical Service Manager	Fran Snyder	(585) 292-8086
Technical Service	Mike Mulcahy	(585) 292-8051
Technical Service	Alex Hrabko	(585) 292-8059
Return Authorization/Show Equipment/Commission Adjustments	Teri Wilson	(585) 292-8038
Parts Pricing & Order Entry	parts@idexcorp.com http://www.pulsa.net
Sales Management
VP, Global Sales	Julio Ferreira	(585) 292-8037
Director of Sales	Gary De Wolf	(585) 292-8046
Regional Sales Managers - USA - All Products        Mid-West        Southeast        West Coast	George Argiris David Ziegelhofer Craig Searson	(630) 262-1174 (813) 504-0151  (949) 425-0046
Director, International Sales	Ashok Rekhi	(585) 292-8020
Vice President Operations European & Latin Pump Group	Nick Dorsch	1-724-325-6017
Vice President Operations Asia and Pacific Pump Group	Man Xin	+86-21-5241 5599
Director, Latin America Pump Group	Chris Clarke	(419) 524-8388
Marketing Management
Manager, Business Development	Jeff Bye	(585) 292-8084
Product Manager, Transfer Pumps	Craig Augustyn	(585) 292-8052
Product Manager, Metering Pumps & Controls	Rick DeRosa	(585) 292-8036
Marketing Support Coordinator	Stacey Keon	(585) 292-8018
Finance
Credit and Collections Manager	Pat Hartley	(585) 292-8077
Credit and Collections	Mike Murray	(585) 292-8017